Introduction

We are committed to protecting and respecting your privacy.  We want to give our visitors to our site and members complete confidence in the way that we collect, maintain and use their personal information.
This privacy policy (together with our Website Terms and Conditions Policy,  and any other documents referred to), sets out the basis on which we will process your personal data and meet the requirements of the Data Protection Act 1998, (the Act).

The Data We May Collect From You

We may collect and process information about you in a number of ways:
Directly from the information you input when using our website, www.utilitydatatags.com; this includes but is not limited to information provided by you when you complete your account signup, such as your name, address, e-mail address, telephone numbers and any other information you may volunteer
We collect information regarding details of transactions you carry out with us
We may collect information from you when you provide feedback to us
We may ask you for information when you report problems with our site
If you contact us, we may keep a record of that correspondence including any discussions (please note that calls between us may be recorded and/or monitored)
We may collect details of your visits to our site
We may collect certain information from you using cookies, see our Cookie Policy

Data Security and Where We Store Your Personal Data

We do our best to protect data that you have shared with us including, but not limited to, the following ways:
We protect that information in transit and also payment transactions using secure socket layer (SSL) encryption technology
We store data in encrypted form on secure servers and computers
We control access via secure web pages and by limiting employee access according to their job role
We employ firewalls and other security technologies to protect our servers from external attacks
You are responsible for keeping any passwords that we have given you or you have chosen confidential and they should not be shared with anyone.
Although we give the greatest priority to compliance with data protection and other privacy laws, the transmission of information via the internet is not completely secure. We will do all we can to protect your personal data but we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk.

How We Use Your Information and the Data Collected

To service our relationship with you and to carry out our obligations arising from any contract entered into between you and us
To identify and prevent fraud, money laundering and other criminal activities
For statistical analysis
Record visitor information and activity when you visit our website
To develop and improve our products and service that we provide
To evaluate the effectiveness of our marketing of the website
To carry out regulatory checks
For market research
To ensure that content from our site is presented in the most effective manner for you and your computer
To allow you to participate in interactive features of our service when you choose to do so
To notify you about changes to our service
For other purposes for which you give your permission
In circumstances required by law or as permitted under the terms of the Act
 

Disclosure of Your Information

We may disclose your personal information to third parties:
Your personal information may be shared between us and our agents and service providers who are acting on our behalf and in accordance with our instructions
We may, in the future, sell some or all of the business or assets of Utility Data Tags Limited and/or undertake a transaction such that there will be a change in control (this may be by way of sale, transfer or merger, (but may not necessarily be restricted solely to these change of ownership mechanisms).  If we do so, we may disclose your personal information to a potential buyer, transferee and/or their advisors so long as they agree to keep it confidential and to use it only to consider the possible transaction.  If Utility Data Tags Limited  or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets and the buyer or transferee may use or disclose your personal information in the same way as set out in this Privacy Policy
By submitting your personal information to us using this website, you confirm that all the information you have provided that relates to you is correct and that you have not used information about any other individual.  If we suspect a possible fraud or false identity, we may pass information to fraud prevention agencies or the Police. Fraud prevention agency records may be shared with other organisations to help make decisions on your credit limit or other goods or services you may apply for
We may disclose your personal information if we are under any legal duty to disclose or share your personal data,  or to protect the rights, property or safety of Utility Data Tags Limited, our customers, or others.  This includes exchanging information with other companies and organisations for the purposes of fraud prevention as noted above

IP Addresses

In addition to personal and financial information, we may collect information about your computer including your IP address, operating system and browser type.

Cookies

The utilitydatatags.com website uses cookies which are placed on your computer or other device.  Some cookies are essential to the operation of our website, while others are used for purposes which include improving your experience of our website, affiliate tracking, advertising and fraud prevention.  Some personally identifiable information is collected using cookies.  By continuing to use this website, you agree to such cookies being used.  You can read about the way that we use cookies in our Cookies Policy.

Your Consent

By submitting your personal information and/or using our services you accept this Privacy Policy and give us consent to use your information in the way described in this Privacy Policy.  You should not register if you have any objections to any of the potential uses of your information as described in this Privacy Policy.
If you do not consent to the processing of your personal data as set out in this Privacy Policy, we may be unable to provide you with the products and services that you wish to obtain from us.

Access Rights

The Data Protection Act gives you the right to access information held about you and we will provide you with any information we have about you in accordance with the Act.  If you would like a copy of this information please contact us by writing to the address below or emailing us at dpa@utilitydatatags.com. We may make a charge of up to £10 for this service.
You may ask us to correct or remove information that you think is inaccurate.

Marketing

We do not process your personal data for marketing purposes. If we change this approach, you have the right to ask us not to process your personal data for marketing purposes.  We will usually inform you, (before collecting your data), if we intend to use your data for such purposes, or if we intend to disclose your information to any third party for such purposes.  You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us by e-mail,  by phone on 020 87209273 or by writing to us at Utility Data Tags Limited, Paddock Business Centre, Paddock Road, Skelmersdale, Lancashire WN8 9PL

Changes to the Privacy Policy

We may update the Privacy Policy from time to time.  If we do, we will post all relevant changes to the Privacy Policy on this page of the website www.utilitydatatags.com and, where appropriate, will notify you of such changes by e-mail.
 

Links to Other Websites

Our website may contain links to and from other websites.  This Privacy Policy only applies to this website and the processing of your personal information by Utility Data Tags Limited.  When you link to any of these other websites, please note that they have their own privacy policies and that we do not accept responsibility or liability for these policies.  Please read and check these privacy policies carefully before you submit any personal data to these websites.

Data Retention

We will generally retain your information for as long as is required to provide you with a service.
We will also retain information about you, where appropriate, for statistical analysis, fraud prevention and other legitimate business needs.
If you have chosen to opt out of receiving marketing communications from us (including our selected third parties), we may still need to retain your personal details to ensure our systems reflect your preferences.
We will retain, for a minimum of five years from the end of the relationship, records of all your transactions with us.